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Administration

Billing

Manage your payment card, understand how credits are used, and view and download invoices.

On the Billing page you add or manage your payment card, review your credits, and see what you have been charged. Free users add a card here to upgrade to Pro. Managing billing requires the Admin role.

Enterprise billing is handled through a contract, not a payment card. The card and invoices described here apply to the Pro plan only. See Enterprise.

Credits and pay-as-you-go​

Speechmatics bills in credits. One credit is worth one US dollar. New sign-ups receive a $100 credit grant.

Free accounts created before 1 August 2026 receive a one-time $25 transition credit.

Pro accounts pay through pay-as-you-go (PAYG): you keep a payment card on file, and usage draws down your granted credits first. Once your granted credits are used up, Speechmatics charges your card.

Add or edit a payment card​

Adding a card upgrades a Free plan to Pro. See Plans.

  1. Go to Billing in the sidebar under Workspace.
  2. In the Payment method section, click Add payment card, or Edit payment information if you already have a card.
  3. Enter your card details.
  4. Save your changes.

Remove a payment card​

  1. In the Payment method section, click the delete icon next to your card.
  2. Confirm the removal.

Invoices and payments​

The Payments section lists each billing period with its usage, cost, and status. Usage draws down your granted credits first; once they are used up, Speechmatics charges your payment card. For how charges are calculated, see Plans.

A billing period has one of the following statuses:

  • Paid. The charge has been settled.
  • Due. The charge is outstanding.
  • Skipped. No charge was raised for the period, for example when usage was fully covered by your granted credits.

To view and download the invoice for a period, click the link icon at the end of its row.

Next steps​

  • Plans: how Free, Pro, and Enterprise billing works.
  • Usage: see a detailed breakdown of usage by mode and model.